PRIVACY POLICY
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from zenifyyourself.in (reffered to further as the “Site”).
Personal information we collect
We collect and store any and all information that you enter on our website while placing an order. The information stored is your name, postal and billing address, shipping address, payment information (including your credit card numbers), email address, and phone number. We also collect information about your device, such as IP address and time zone, cities, countries. We may also use software tools such as Google Analytics etc to measure and collect session information (to see how you interact with our site).
Collection of your information
The personal information is collected when you place an order at our site and enter details for logistics purposes. This information is collected only for a specific reason mentioned above. Please note, we do not sell your personal data to any third party apps or sources.
Why do we collect your information
We collect this information to fulfil the orders placed at our site. The information is also collected to comply with the website preferences such as emailers, digital advertising and marketing.
The storage of this information
Zenify is hosted on WordPress.com platform. WordPress provides us with an online portal that allows us to sell our products to you. Your information may be stored by WordPress.com and Razor Pay. They store your data on secure servers behind a firewall.
Withdrawal of Consent
If you don’t want us to save your data anymore or contact you? No worries – just email us at and we will get it done for you.
Coupon Code Information
The coupon code information can be used and redeemed in one purchase only. The amount cannot be split or carried forward. We hold the rights to terminate any coupons without prior notice.
RETURN POLICY
Hello, here’s all you need to know about getting your Zenify product replaced. We offer an exchange within 3 days of you receiving your order.
Please note that exchanges can only be made under the following conditions:
- The journal is damaged or defective on arrival (we shall need an unboxing video or photographs of the product)
- The journal must have no clear signs of use
To initiate an exchange, please email us at . Once we receive the product from you, we’ll inspect it and let you know about the next steps.
Additional Information:
Please allow us at least 7 days to dispatch your replacement product once we have received the defective product. We will be responsible to arrange for a return once its approved via email. In case of an exchange, no extra delivery charge will be applied
REFUND POLICY
Due to the nature of the product, at the moment, we do not have a ‘return for refund’ policy. However, in the case where you want to change the mode of payment for your order or change the quantity of products in your order we shall consider a refund.
To avail the above service, you will have to approach us within 24 hours of placing the order as this service will not be available if your order has already been dispatched.
Please email us at if you have any more questions around our exchange policy. We’ll be happy to help!
Shipping policy
SHIPPING POLICY
- All your orders will be processed in 1-3 business days after placing the order
- Shipments usually take another 1-2 business days for Mumbai and 6-10 business days for other cities in India
- Get in touch with us for logistics info for bulk and gifting purchases